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Marco
May 18, 20233 min read
Elevating Performance through Engagement: Effective Strategies for Call Center Trainers
Discover effective strategies for boosting employee engagement in call centers. Learn how to motivate and inspire your workforce
1 view0 comments


Cristina
Apr 18, 20235 min read
Challenges Faced by Training Departments in Call Centers Due to ineffective Internal Communications
Discover strategies to improve internal communication in call centers, including regular meetings, shared documentation, and collaborative
6 views0 comments

Marco
Apr 17, 20236 min read
Reducing Turnover in Call Centers: Strategies for Building a Stronger, More Cohesive Team
Discover how to reduce high employee turnover in call centers with effective internal communication practices.
13 views0 comments


Steve
Mar 28, 20235 min read
How to Reduce Helpdesk Calls and Tickets
Reduce the number of calls to your helpdesk during planned or unplanned system outages.
10 views0 comments

Marco
Mar 22, 20234 min read
Creating a Culture of Learning: The Role of Employee Accountability in Professional Development
Learn how to create a culture of continuous learning and professional growth within your business by increasing employee accountability
4 views0 comments

Marco
Mar 16, 20234 min read
Real-Time Communication Made Easy: The Benefits of Scrolling Ticker Alerts in the Workplace
Discover the benefits of using Scrolling Ticker alerts for internal communication in businesses.
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Steve
Mar 15, 20236 min read
Identifying and measuring the key performance indicators (KPIs) of effective communication
Improve your communications strategy with Engagement Rate as a key KPI.
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Cristina
Mar 14, 20235 min read
Improving Communication in Local Government: How Desktop Alerts Keep Everyone Informed
Discover the benefits of using these systems for real-time communication, targeted messaging, emergency communication
4 views0 comments


Marco
Mar 14, 20234 min read
The Role of Technology in Enhancing (or Hindering) Communication in the Workplace
Explore how technology impacts workplace communication and discover best practices for using digital tools
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Cristina
Mar 13, 20239 min read
25 Ways to Use Desktop Wallpapers for Effective Employee Communication
Learn how to effectively communicate important company news, policies, and updates to your employees using desktop wallpapers.
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Cristina
Mar 13, 20233 min read
The Benefits of Using Wallpaper for Internal Communications and Employee Engagement
Why Using Desktop Wallpaper is Good for Internal Communications and Employee Engagement In today's fast-paced and digitally-driven work...
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Marco
Mar 13, 20233 min read
Beyond Email: The Importance of Accurate Delivery of Information in a Modern Workplace
Discover the challenges of email communication and the importance of accurate delivery of information in a modern workplace.
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Marco
Mar 13, 20233 min read
Effective Internal Communications: Modernizing Internal Communications with Innovative Tools
Effective internal communication is vital for businesses to thrive. From desktop tickers to panic buttons, there are numerous tools
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Steve
Mar 13, 20234 min read
Why Employee Experience Matters in the Post-Pandemic World
Unlock the power of effective communication with XComms and learn why employee experience matters more than ever in the post-pandemic world.
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Cristina
Mar 10, 20234 min read
Strategies for Developing an Effective Communication Plan During an IT Outage
Learn key strategies for developing an effective communication plan during an IT outage.
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Marco
Mar 10, 20234 min read
Boost Your Remote Team's Communication with These 5 Essential Tools
Improve your remote team's communication and collaboration with these top 5 essential tools.
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Cristina
Mar 10, 20234 min read
Active Listening in Organizational Communication: Overcoming Barriers-Building Strong Relationships
Discover the power of active listening in organizational communication.
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Steve
Mar 7, 20233 min read
Boosting Call Center Performance: The Pros and Cons of Pop-Up Alerts
Discover the impact of pop-up alerts on call center employee performance. and how they can improve customer service and increase efficiency.
9 views0 comments


Steve
Mar 6, 20233 min read
Effective Internal Communication: A Key Ingredient for Successful Government Administration
Discover how XComms' multi-channel platform and advanced alert system can revolutionize internal communication in government agencies
14 views0 comments


Steve
Feb 21, 20234 min read
Ai in Employee Engagement: How Ai is Shaping the Future of Internal Communications
Discover how AI is shaping internal communications and improving employee engagement in organizations.
109 views
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